WHEN YOU REPAY A CUSTOMER DEPOSIT

and the customer has a non-zero balance that is less than the original deposit amount

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This procedure is essentially the same as the steps involved when you received the deposit except that the amounts involved are entered as minus numbers and a refund check is prepared at the end for the difference between the original deposit and the current balance owed.

 

From the Lynx Main Menu . . .

1. Left-click on Bookkeeping and a drop down menu will appear.

2. Left-click on Accounts Receivable and then left-click on Invoicing.

3. Left-click on Add an Invoice Batch and then left-click on the tab.

4. Press the key and then press the key. This will display the Find a Customer window. Select the account you are repaying.

5. Left-click on Refund Deposit from the Invoice Type drop-down list:

6. Key a MINUS ONE (-1) in the box. Left-click on the Deposit product from the drop-down list under the box. Enter the original deposit amount in the box.

If this is an open item account, one additional step is required. Left-click the button and select "Apply Credit Invoice". Then apply the deposit amount to any open invoices. What's left is the new account balance and will be the amount of the refund check.

7. Left-click the button and then left-click on Enter a Payment.

and this window will appear:

8. Enter the deposit amount AS A MINUS NUMBER (like -100.00 for example) in the box.

9. Left-click the button and then left-click on Print Refund Check:

10. After your check has appeared on the Print Preview window, you can left-click the print button to print the report or left-click the button to exit.